In this day and age, we are used to everything being handed to us. We want the New Iphone and we want it now. Unfortunately, haste does make waste. If you want the best deals out there or the Best quality, you may have to wait for it. I could get the 8g Iphone today or wait two days for the newer Iphone. I choose to wait. In the plumbing industry, most customers can't wait. We have had some customers wait as long as 2 weeks, usually for parts or we were booked up, but for the most part it is work that needs to be done within a day or two. The people that wait on us during these times get the best deals. I understand how frustrating it can be, but I appreciate patience. Its hard to juggle schedules. Some times things just take longer than expected or you may think of one or two more items when we are there. I try to plan for these, but it usually pushes me back a little in the schedule. For the most part we usually work it in right then. I often wondered how other companies handled this. Recently, I found out that one of my competitors reschedules a visit for every item that he can. This way to charge a trip charge and make more. This type of business is common, I found out. I shake my head at this strategy. Why not take care of it then and there, without all of the hassle. I call it the "while your are here". It could easily be a line item in my accounting software, as much as it happens. I don't mind it at all. I would rather make the customer happy right then, if possible. You would be surprised, how much people appreciate a little giving every once in a while. I have fixed some things in five minutes while doing something else in the house, and charged $5-10 or even for free, (this depends on many factors) and then find out they have been living with that annoyance for years. That is what separates us from others. Another plumbing company may have required a return trip, and then charged another trip fee. I want to make money, but be fair at the same time. I am told that is impossible. I don't think it is, and after 10 years owning a plumbing business I don't plan on changing this philosophy. If you are a homeowner having work done by a Professional in any industry, Keep this thought in mind. "being nice does pay off". That plumber, electrician, or whoever is a person too, and they control how much you pay.

Don't you just love having to stand by the toilet to make sure it all goes down. In 1993 the Government stepped in and decided we use to much water to flush, so they enacted the 1.6 gallon rule, before the average was 3.5 gallons. The plumbing industry wasn't ready for this, even though, they had time. So, they took a bowl that was used to having 3.5 flow through it, and then made the tank smaller. This did not work. So, from 1993-2003 there was a lot of experimenting going on. Plumbers and consumers dealt with the brunt of this. Since 2003, there have been several manufacturers come out with great flushing toilets. I recommend the American Standard Champion 4 toilet, or there new even lower flowing energy star Dual flush toilet. They have the biggest opening in the bottom of the toilet. The average builder grade toilet has an opening of 1 5/8" and these toilets have a 2 3/8" and a 2 1/2" opening. The bigger the opening the better the flush (when combined with the right flushing mechanics). Some competitors (Starts with a "K") claim they have the biggest trapway, and they used to have that title. It has a 2 7/8" trap, but funnels into a 2 1/8" opening. Good job guys. Ever try to force crap through a funnel? I have one of these toilets in my house, and the thing clogs all the time. I can't wait to replace it with one of the Dual flush toilets. Anyway, Toilets are usually shaped by hand, which means inconsistancy can happen. That is why you may have one toilet flush ok, and then others flush poorly (especially in the cheaper model toilets). The other issue is not Glazing the trapway all the way through. If you take of the lid of the toilet and look under it you will see that it is rough. A lot of toilet companies do not fully Glaze the trapway. They run it in as far as you can see, but up inside it is rough. This can allow Calcium and debris to build up in the trapway, and reduce the size of the trapway and opening. This can happen in as little as 5 years in hard water locations, like Frisco, Plano, Mckinney, and surrounding areas. We have also had issues with toilets cracking after years of use, this is because companies are not using as much clay to build the toilets as the used too. If you are ever in home depot, pick up a cheap toilet bowl, then pick up the Champion 4 bowl. Most plumbers go with the lighter toilet. I understand it is easier to lift and install, but it shouldn't be that way. I want quality, and I believe my customers want quality too. We have also found that the insides of the tanks are being compromised. Plastics are being made thinner, and rubber parts are falling apart quicker. I hope this helps. I have to explain this stuff on a daily basis. If you have any questions, please post.

We have been asked if we service Plano, Texas. The answer is Yes. We serve many areas right now. Our main goal is to serve Frisco, Plano, Mckinney, Texas.

this is a test of the Blog for Plumbing by Jay

Hi ! I am Jay of Plumbing by Jay. I live and work in Frisco as well as any city touching Frisco. I have decided to start blogging to help answer the most commonly asked questions. Please subscribe (yellow box to the right) if you would like to recieve an email when i update this blog!